Terms of Service

1. Who we are

These Terms of Service (“Terms”) govern the use of the website thelion.app and of the web applications (SaaS) and mobile applications published under the brand The Lion App Studio (together, the “Services”).

2. Using the Services

1. Our web applications need an up-to-date web browser. Our mobile apps need a compatible iOS or Android device with an up-to-date operating system. Purchases need internet access.
2. Some apps may be intended for adults only. The age rating of each app is shown in the App Store or Google Play.
3. You agree not to misuse the Services, in particular not to provide unlawful content, interfere with their operation, reverse-engineer them beyond what the law allows, or use them for any illegal purpose.
4. We grant you a personal, non-exclusive, non-transferable licence to use the apps for your own, non-commercial purposes for as long as you use them in accordance with these Terms. All rights to the apps, their design and content belong to us or our licensors.

3. No professional advice

Information in our apps is general and for personal use. It does not replace advice from a doctor, lawyer, financial adviser or other professional.

4. Free features, subscriptions and prices

1. Our mobile apps can be downloaded free of charge, and some web applications offer a free plan. Some features are available only with a paid subscription (“Premium”).
2. Subscriptions are offered for a monthly or yearly period and renew automatically for the same period until cancelled. The price, billing period, trial length (if any) and taxes are shown before you confirm the purchase. Prices shown to consumers include VAT where applicable.
3. Free trials. If a free trial is offered, the subscription starts charging automatically at the end of the trial unless you cancel before the trial ends (for App Store and Google Play: at least 24 hours before the end of the trial).
4. In-app purchases are sold and billed by Apple (App Store) or Google (Google Play) under their terms. Your payment, renewal and refund are handled by the store that you used to buy.
5. Purchases on our website and in our web applications are paid by card or other methods offered at checkout and processed by Stripe Payments Europe, Ltd. We do not store your full card details. The contract is concluded when you receive the e-mail confirmation of your order.
6. We may change prices for future billing periods. We will inform you in advance, and you may cancel before the new price applies.

5. Cancellation

• App Store: Settings → your name → Subscriptions.
• Google Play: Google Play → Profile → Payments & subscriptions → Subscriptions.
• Web applications and website (Stripe): use the billing settings in your account, the “Manage subscription” link in your confirmation e-mail or write to [email protected].

After cancellation you keep access to Premium until the end of the period you have already paid for. No further payments will be taken.

6. Right of withdrawal and refunds

1. Consumers (and sole traders for whom the contract has no professional character) have the right to withdraw from a contract concluded at a distance within 14 days of its conclusion, without giving a reason. To withdraw, send us a clear statement, e.g. by e-mail to [email protected]. You may use the model withdrawal form required by law, but you do not have to.
2. If you asked us to start providing a paid digital service (e.g. Premium) before the end of the withdrawal period and then withdraw, you may be charged an amount proportionate to what was provided until the withdrawal, where the law allows this.
3. For digital content not supplied on a tangible medium, the right of withdrawal ends once supply has started with your express consent and your acknowledgement that you lose the right of withdrawal, after we have confirmed this to you.
4. We refund payments made on our website within 14 days of receiving your withdrawal, using the same payment method, unless you agree otherwise. You do not bear any fees for the refund.
5. Refunds for purchases made through the App Store or Google Play are decided by Apple or Google. You can request them at reportaproblem.apple.com or in your Google Play order history. We are happy to help: write to us.
6. Outside the cases above, we may grant a refund at our discretion, for example after an accidental renewal reported promptly.

7. Complaints

1. We are responsible for the conformity of the Services with the contract under Polish law (in particular the Act on Consumer Rights of 30 May 2014).
2. You can submit a complaint by e-mail to [email protected]. Please describe the problem and include the e-mail address or order number used for the purchase.
3. We will reply within 14 days. If the Services do not conform to the contract, you have the rights provided by law, including having them brought into conformity, a price reduction or withdrawal from the contract.

8. Availability and changes to the apps

We work to keep the Services available and secure, but we cannot guarantee uninterrupted operation. We may update the apps to fix errors, improve security or add features. If a change would materially and negatively affect your access to paid features, we will inform you in advance, and consumers may terminate the contract free of charge as provided by law.

9. Liability

We are liable to you under the generally applicable law. Nothing in these Terms limits our liability towards consumers beyond what the law allows, or excludes liability for damage caused intentionally. Towards business users (other than sole traders protected as consumers), our liability is limited to the amount paid for the Services in the 12 months before the event giving rise to the claim, and excludes lost profits.

10. Personal data

We process personal data as described in our Privacy Policy.

11. Changes to these Terms

We may amend these Terms for important reasons, such as changes in the law, in our Services or in payment methods. We will publish the new version on this page and, for active subscribers, notify you in advance by e-mail or in the app. Changes do not affect subscription periods already paid for. If you do not accept the changes, you may cancel your subscription.

12. Governing law and disputes

1. These Terms are governed by Polish law. If you are a consumer, you keep the protection of the mandatory provisions of the law of the country where you live.
2. Consumers may use out-of-court complaint and redress procedures, e.g. the help of a municipal or district consumer ombudsman (rzecznik konsumentów) or the Trade Inspection (Inspekcja Handlowa). Information is available at uokik.gov.pl.
3. Disputes with consumers are resolved by the court competent under the generally applicable law.

13. Contact

DevStudio Paweł Lechocki, ul. Grzybowska 85/27, 00-844 Warszawa, Poland · [email protected]